1. Provider and Scope
AIRYZONE Life is operated by AIRYZONE Technology Co., Ltd. ("we", "us"). These Terms govern your use of the AIRYZONE Life app and its connected account, cloud, chat, life records, rewards and City Cup features (the "Service"), and set out our respective rights and obligations.
Please review these Terms carefully before use. You must expressly accept them before creating or uploading content accessible to other users. If you disagree, do not use the relevant Service. These Terms do not replace system permissions, specific privacy notices or any separately required consent.
Specific events, paid items or third-party features may have additional rules, provided before use or purchase. Those rules supplement these Terms only within their scope and cannot override your statutory rights.
2. Eligibility and Account Security
You must meet the legal requirements for using the Service and entering into a contract. Where applicable law requires a legal representative’s consent, have that person review and agree first. Event-specific age and eligibility rules also apply.
Some local features may work without signing in; chat, cloud features and certain activities may require a Life account and device verification. Provide accurate information that you are entitled to use, protect your sign-in credentials, and do not impersonate others or access their accounts without permission.
Your Life account, local device records and personal cloud backups are managed separately. Signing out, changing devices, unlinking a sign-in method or uninstalling the app does not delete your account or all data. Contact us promptly if you discover impersonation or unauthorized access.
3. Features, Permissions and Safety
Depending on your version, device, region and settings, the Service offers location history, activity and health records, Bluetooth or wireless device interactions, notifications, chat, analysis and activities. Availability follows the features and descriptions actually provided.
Features may require internet access, location (including background location), Bluetooth, health data or notification permissions. You can manage permissions in the app or system settings; refusing or withdrawing necessary permissions may limit features. Background execution, battery levels, networks, sensors and operating-system limits can cause delays, gaps or inaccuracies.
Follow traffic, venue and equipment rules, and do not operate the app while driving or in unsafe situations. The Service does not guarantee emergency assistance, real-time safety monitoring or medical monitoring. Contact local emergency services directly in an emergency.
4. Health Information and AI Analysis
Health summaries, lifestyle profiles, Ability values and AI-generated analysis or suggestions are for general life recording and information only. AIRYZONE Life is not a medical device and does not diagnose, treat, cure or prevent any medical condition. It does not replace professional assessment; consult a qualified healthcare professional with health concerns.
Results depend on data completeness, sensor accuracy and model limitations and may be incorrect or unsuitable for you. Please verify them. Recipients, data categories, purposes and consent for third-party AI features are covered by the privacy policy and feature-specific notices.
5. Personal Data and Backups
We process data under our privacy policy and relevant notices, which explain data categories, purposes, third parties, retention, rights and deletion requests. These Terms are not blanket authorization for all uses of your data.
Back up important records as needed. Personal backups in Google Drive or iCloud are separate from our server data; backup and restore do not mean automatic synchronization across devices. Account deletion does not automatically remove personal cloud backups or copies lawfully held by others.
6. Your Content and Necessary Permission
You retain your rights in the text, messages, images and other content you provide. Ensure that you may provide and share it without infringing copyright, privacy, image rights or other rights. Check the content and recipients carefully before sharing location, health data or information about others.
To deliver the Service according to your actions, you permit us to store, reproduce, transmit, format and display content to your chosen recipients to the extent necessary, including through necessary service providers. This permission is limited to service delivery, security and lawful dispute handling. It does not transfer ownership or authorize public promotion using your private content.
After you delete content or end the Service, processing follows the privacy policy, backup cleanup procedures and legal retention obligations. Content already sent to others may remain in copies they keep.
7. Prohibited Content and Conduct
Do not create, upload, send or share unlawful, fraudulent, phishing, spam, malware or infringing content, or disclose another person’s personal data, intimate images, location or account information without permission.
Pornographic or sexually exploitative content is prohibited, especially child sexual abuse or exploitation, grooming, and content involving human trafficking or commercial sexual services. Threats, harassment, bullying, hate attacks, incitement to violence, and encouragement of self-harm or other dangerous acts are prohibited.
Do not use the Service for illegal transactions, impersonation, stalking or unauthorized monitoring. Do not falsify location, health or exercise evidence, claim duplicate rewards, manipulate results, or harm the Service or others through abusive automation, hacking, disruption or bypassing security measures. These Terms do not exclude research, interoperability or other rights permitted by law.
8. Reporting, Blocking and Moderation
For inappropriate messages or users, use the in-chat message reporting and user blocking features, or email [email protected] with relevant details, times and information that can be checked. Do not redistribute illegal or highly sensitive content to make a report.
Depending on severity, risk and available evidence, we may investigate, restrict access to content, remove violating content, limit features, or suspend or terminate accounts. We may act immediately for imminent harm or legal requirements. Measures should be reasonable and proportionate, with reasons provided where law and safety allow.
If you disagree with an action, contact support with your explanation or additional evidence for review. Chat is not end-to-end encrypted; necessary automated safety checks and authorized staff reviews follow the privacy policy.
9. Points, Ability and Rewards
Action Power, Guardian Power, Ability, points, badges and other rewards follow the published calculation, verification, synchronization, use and expiry rules for each feature. Pending or estimated values shown on a device may differ from verified results.
Unless a specific offer expressly provides otherwise, promotional points and virtual rewards are not cash, deposits or investments, and are not guaranteed to be redeemable for cash, transferable or exchangeable for a particular item. We may correct improper grants, duplicate awards or calculation errors after checking them, with a channel for objections.
Material rule changes affecting earned rewards will be notified as required by law, with reasonable treatment of existing rights. These Terms do not authorize arbitrary cancellation of lawfully earned rights.
10. City Cup and Other Events
Before joining City Cup or another event, review its organizer details, eligibility, registration, fees, refunds, insurance, exercise verification, results, prizes and appeal rules. The documents supplied before registration govern that event. These Terms do not promise any specific prize, insurance or that an event will take place.
Trial, practice or personal records do not automatically constitute official registration, payment, official results or reward eligibility. Participate according to your physical condition and environmental safety, and follow event and public-space rules.
11. Fees and Purchases
Paid services or events must clearly disclose their price, content, billing method and applicable cancellation and refund rules before purchase, and charges require your confirmation. These Terms alone do not authorize payments or automatic renewal. Network and telecommunications charges follow your agreement with your carrier.
Purchases through an app store or another platform also follow its transaction and refund procedures. These Terms and specific rules do not exclude statutory cancellation, refund or other consumer rights.
12. Software and Intellectual Property
The Service’s software, interface, trademarks, designs and content supplied by us or other rights holders are protected by intellectual property laws. You may use them within these Terms and available features without acquiring ownership or a trademark license.
Do not reproduce, resell, rent, distribute or use Service content to make infringing products without authorization. Third-party and open-source components follow their own licenses. Legally permitted uses are not restricted by this section.
13. Third-Party Services
Sign-in, push notifications, health platforms, personal cloud backups, AI and external links may be provided by Google, Apple, Firebase, OpenAI or other providers under their own terms and privacy policies. Their availability and rule changes may affect related features.
We remain responsible for services we provide or for which the law makes us responsible. External links do not guarantee or endorse their content. Check the provider, service and permission scope before use.
14. Maintenance and Service Changes
We take reasonable care to maintain the Service, but maintenance, upgrades, network or third-party failures and events beyond our control may cause interruptions, delays or unavailable features. Planned maintenance or changes with a material effect will be notified appropriately in advance; urgent security issues may require action before notice.
If we permanently discontinue all or an important part of the Service, we will give appropriate advance notice, provide feasible guidance for preserving or exporting data, and address unfulfilled paid services and other existing rights as required by law.
15. Ending Use and Account Deletion
You may stop using the Service at any time. To request deletion of your Life account and related personal data, or end a service requiring our assistance, email [email protected] describing your request and information identifying your account. Do not send passwords. We may request necessary identity verification and will handle and respond under the privacy policy and applicable law.
Account deletion may prevent continued use of chat, cloud records, unused rewards or event links. Check backups and outstanding matters first. Legally required refunds and established rights do not automatically disappear with deletion. We will explain the reasons and scope of data retained for legal duties or unresolved disputes.
Restrictions or termination for violations follow section 8. Provisions that by their nature remain relevant, including data protection, intellectual property and dispute handling, continue only to the extent necessary after termination.
16. Liability and Statutory Rights
Each party is responsible under applicable law for breaches or unlawful acts attributable to it. Liability for inaccurate data, third-party outages or other events depends on the actual cause, duties and applicable law; these Terms do not create a blanket exemption.
These Terms do not exclude or limit liability for intentional misconduct, gross negligence or anything that cannot legally be excluded or limited in advance. You do not waive consumer protection, personal data or other mandatory statutory rights.
17. Changes to These Terms
We will publish updated Terms with an effective date. Material changes affecting user rights will be notified before taking effect through the app, website or another appropriate method, with reasonable time for review. We will obtain separate agreement where the law or nature of the change requires it.
If you disagree, you may stop using the affected service and contact us about existing rights. Updates do not retroactively remove lawfully acquired rights. Urgent legal or security requirements will be handled under applicable rules.
18. Governing Law, Disputes and Contact
These Terms are governed by the laws of the Republic of China (Taiwan), without excluding mandatory consumer protections applicable in your place of residence. You may contact us to discuss a dispute, or pursue complaints, mediation or claims before a competent court as provided by law. Your statutory jurisdiction and remedy rights are preserved.
Traditional Chinese, English and Japanese versions are intended to have the same meaning. Ambiguous translations are clarified by the Traditional Chinese version without reducing your statutory rights. If a provision is invalid, the remaining valid provisions continue to apply.
Provider: AIRYZONE Technology Co., Ltd. For service questions, these Terms, reports, appeals or data rights requests, contact [email protected].